Pick the right placement on day one
Place the unit on level ground — a slope greater than 3° will cause the waste tank to lean and reduce effective capacity. Avoid direct south- or west-facing afternoon sun where possible (extreme interior heat accelerates odor). Orient the door away from prevailing wind so the door does not slam open, and away from photo backdrops, dining areas, and direct sightlines from the street.
Match your service frequency to actual use
Weekly service is built for roughly 5 users per day per unit. If your crew grows mid-project, or your event attendance is higher than planned, call dispatch and bump your frequency. A slightly more expensive service schedule is dramatically cheaper than an overflowing unit on inspection day or a wedding photo with a clogged door.
Keep the door closed between uses
Open doors in San Diego sun heat the interior, accelerate odor, attract insects, and invite vandalism. A door-prop is never a good solution; if the unit is being used heavily enough that users do not want to close the door, you need more frequent service or an additional unit.
Do not pour anything into the tank that does not belong there
Trash, paint, chemicals, mop water, gray water, and especially solvents will damage the deodorizing chemistry, corrode the tank, and can create a hazardous waste situation that costs you a special disposal fee. Construction sites: brief your crew.
Keep paper supplies stocked from your own supply if needed
We restock at every service stop, but heavy-use sites can run out between visits. Ask your driver for an extra roll or two; we are happy to drop them off.
Watch for and report damage immediately
Burn marks, cracks, broken latches, missing toilet-paper holders, graffiti — call dispatch as soon as you notice them. Damage repair is much cheaper to address mid-rental than at pickup, and unreported damage is much more likely to generate a repair invoice you were not expecting.
Coordinate site changes
Need to move the unit to a different part of the site? Adding a phase that needs an additional unit? Changing the gate code for your delivery driver? Call dispatch. The single most common cause of missed deliveries is a site change the customer forgot to relay.
📞 Talk to a San Diego Dispatcher